Mike was moving back to S. Carolina and needed to get the carpet cleaned and repaired in the house he was renting. The carpet cleaning preformed was a general cleaning using our low moisture green process. The repairs preformed were 2 Berber repairs. Berber tends to develop runs or pulls. Once these Berber pulls or Berber runs starts you better do something to correct it otherwise it will turn into the 5′ mess mike had to deal with.